Frequently Asked Questions
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Orders ship within 3 business days. You will receive an email with specific information on when to expect your package.
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A link to download your file is available on the Order Confirmation page as well as in the confirmation email sent to you. That link is available for 24 hours.
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I offer custom orders and commissions from time to time. Please make sure you are signed up for the newsletter to know when these open.
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My cross-stitch patterns are for everyone. I don’t put “levels” on my patterns because when I was learning cross-stitch I purchased patterns that were labeled “beginner” and found them more difficult than ones that were labeled “advanced”. It’s all subjective. Cross-stitch should be fun and relaxing. Take your time and enjoy.
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I make everything by hand and in small batches. In some cases, I will do pre-orders. Sign-up for the newsletter to be the first to know about new releases or pre-orders.
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Needlecraft Emporium is not only a stitchery, it is a mystical shop where threads are weaved with magick. You can read more about Madam Lisa and her spiritual work here.